Important Tenant Information
24 Hour Apartment Emergency Maintenance (734) 483-2240 or (734) 219-5276
The Flo-Mar emergency line if for maintenance emergencies only. For all other emergencies, call 911. If you suspect a gas leak, call DTE (800) 947-5000) immediately and then the FM Emergency Line.
The Flo-Mar line is to be used for true emergencies only. Emergencies include significant water leaks, heat below 55 F, external lighting issues, or anything that could soon lead to damage of person or property. Internet issues are never an emergency. Calls made about non-emergency issues will result in a charge. Lock-outs will be charged a $50 fee. Contact DTE about power outages or a downed power line (800) 477-4747.
Payments & Maintenance Requests - Tenant Portal
Online Payments. Pay your tenant balance with eCheck or credit card
Maintenance Requests. We try to address all maintenance requests within 24 hours. Please indicate the earliest time that we can enter and whether we have permission to enter in your absence.
1) If we can enter in your absence
2) The earliest time that we can enter
3) Write "MAINTENANCE" in subject line
We understand that your plans could change. Please let us know as soon as possible that you have decided to sublease your apartment by filling out a Sublease Request Form and paying the $100 sublease fee, which covers administrative costs. All subtenants must pass a credit check, be approved by the office and any existing roommates, and sign a Flo-Mar lease.
Flo-Mar Commitment to Safety
Tenant safety is one of Flo-Mar's highest priorities. We make sure our properties are always well lit and that shrubbery is properly maintained. Please read our Safety Recommendations. If you have any questions, do not hesitate to call the office.