CURRENT RESIDENT INFORMATION
Emergencies
24 Hour Apartment Emergency Maintenance call: (734) 483-2240
The Flo-Mar emergency line is for maintenance emergencies only. For all other emergencies, call 911. If you suspect a gas leak, call DTE (800) 947-5000 immediately and then the FM Emergency Line.
The Flo-Mar line is to be used for true emergencies only. Emergencies include significant water leaks, heat below 55 F, external lighting issues, or anything that could soon lead to damage of person or property. Internet issues are never an emergency. Calls made about non-emergency issues will result in a charge. Lock-outs will be charged a $50 fee. Contact DTE about power outages or a downed power line (800) 477-4747.
Payments & Maintenance Requests - Tenant Portal
Online Payments. Pay your tenant balance with eCheck for free or credit/debit card for a fee
Maintenance Requests. We try to address all maintenance requests within 24 hours. Please indicate the earliest time that we can enter and whether we have permission to enter in your absence.
Please indicate:
1) If we can enter in your absence
2) The earliest time that we can enter
3) Write "MAINTENANCE" in subject line
Recycling/Ypsilanti Resident Guide
Washtenaw County Recycling Guide
Ypsilanti Recycling Information
Flo-Mar Commitment to Safety
Tenant safety is one of Flo-Mar's highest priorities. We make sure our properties are always well lit and that shrubbery is properly maintained. Please read our Safety Recommendations. If you have any questions, do not hesitate to call the office.